Privacy Policy

Effective Date: 11/19/2025

South Bay Elite (d/b/a SOUTH BAY ELITE TRANSPORTATION LLC)

Official Website: southbayelitetransport.com

1. Introduction

South Bay Elite, doing business as SOUTH BAY ELITE TRANSPORTATION LLC (“South Bay Elite,” “we,” “our,” or “us”), provides this Privacy Policy to explain how we collect, use, and protect your information when you interact with our official business website (the “Website”) once it is published or when you use our transportation services.

By using the Website after launch or by using our services, you acknowledge and consent to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide

We may collect your name, email, phone number, pickup/drop-off details, reservation info, passenger count, payment-related data (processed by third-party providers), and any service-related details.

B. Information Automatically Collected

We may collect IP address, browser/device info, pages visited, time spent, general location (city/region), and cookie data.

3. How We Use Your Information

We use your information for bookings, customer service, communication, legal compliance, fraud prevention, website improvement, and business operations. We do NOT sell personal information.

4. Legal Bases (Where Applicable)

We may rely on contract performance, legitimate interests, legal obligations, or consent.

5. Sharing Your Information

We may share your information with payment processors, drivers, dispatching software, technical providers, legal advisors, and authorities where legally required. We do NOT sell or rent personal information.

6. Cookies & Tracking

Once the Website is live, cookies may be used for functionality, analytics, and personalization. You may disable cookies through browser settings.

7. Data Security

We implement reasonable safeguards but cannot guarantee absolute security.

8. Data Retention

We retain data only as long as required for services, legal compliance, or business purposes.

9. Your Rights

Depending on your location, you may request access, correction, deletion, restriction, or opt-out of marketing.

Contact:

Email: info@southbayelitetransport.com

Phone: 1 (424) 350-8674

10. California Privacy Rights (CCPA/CPRA)

California residents may request disclosure, deletion, correction, categories of data shared, and non-discrimination protections. We do NOT sell any personal data.

11. Children’s Privacy

We do not knowingly collect information from children under 13.

12. Third-Party Links

We are not responsible for third-party websites or content.

13. Updates to This Policy

We may modify this Privacy Policy. The Effective Date will reflect any changes.

14. Contact Us

South Bay Elite (d/b/a SOUTH BAY ELITE TRANSPORTATION LLC)

Email: info@southbayelitetransport.com

Phone: 1 (424) 350-8674

Website: southbayelitetransport.com